Q.Can I have some samples to test or my own samples?
A: Of course you can. We have 3 options for samples:
1. Free samples of our previous card lottery card are available, you only need to pay the shipping cost.
2. Digital print samples: uncut sheets with your artwork including card face, back, digital samples color can only be matched with offset pint about 70%-80%.
3. Formal sample (physical sample).Sample color can match with product color about 90-95%
Q.What is your MOQ? Can I make cards under your MOQ?
A: There is no limit for order quantity, the more, the cheaper price.
Q.What file format shall I use?
A: JPG (Minimum 300 dpi), PNG, PSD, PDF, AI
Q.Do you offer artwork design service?
A: We can offer design service, and you should tell us card theme, face value, icon of prize, game rule.
Q.How long does it take to receive my order?
A: Normally orders under 2 million card, it takes 7-10 days for production after confirmation of final e-proofs and receiving deposit. To make sure you receive your order in time, please advertise the delivery time, so we can arrange it, even for urgent orders
Q.How do you keep safety for Award Data and Scratch Off Cards ?
1. Safety policy for awards data control: the encryption, transmission, storage and process of data could be processed only by authorized Engineering Manager.
2. Safety policy for confidentiality management: all staff members have signed up a confidentiality agreement. The workshop is equipped with high-definition camera and access card is needed when enter in. Employees are not allowed to take phones of or mark products,
and no products are allowed to taken out without permission.
Q.How about paper material and Scratch Off Ink?
1. 280g black core paper due to better light-proof while seeing under strong light.
2. High-grade and eco-friendly printing ink, surface finish material (ROSH, CP65, EN71 Test Passed)
Q.What about quality control procedure?
1. Full process inspection for quantity control is taken to ensure 100% accuracy for the scratch off card awards
2. Independent develop detected system for double checking avoiding prizes data mistake and printing mistake.
Dongguan KingWin Security Technology Co.,LTd.(Company)
Tel:Bella:18938185672 Fax:+86-0769-23077958Bella Wechat:0086 18938185672